Writing

Deconstructing StockX and reflecting on my experience working at marketplace technology companies (Read more)

Creating a GREAT first, second, third, nth impression is important for a brand's success. Here I talk about a bunch of ideas to delight and more importantly not annoy your customer. (Read more)

Join me on my eye-opening journey as a restaurant hostess, learning first-hand how users interact with Yelp's Reservations and Waitlist. Discover how getting out of the office, building empathy, and sharing insights with the team can lead to more effective and customer-centric product development. (Read more)